Why should I book using this website?By booking using this website you are dealing directly with the accommodation provider, which gives you more control over your booking. BOOK DIRECT AND SAVE.
What is the earliest I can Check-in?Standard check-in time is 2pm however earlier check in can be arranged by prior arrangement.
Can I arrive late?Late arrivals after 8:30 pm can access key from Night Safe – Code to be sent via text with details.
Do you have undercover parking?Yes, every room has free undercover parking.
Are your rooms non-smoking?Yes, all rooms at Charm City Motel are non-smoking, designated smoking areas are available.
Do you have a restaurant?No, but we do offer either In Room Service of Dinner and Breakfast or to be served around the pool in our undercover outdoor eating area. Dinner menu includes home cooked options of Rissoles, Lasagne, 2 Steak Choices and our very popular Pan Fried Red Emperor – other options are also available. Breakfast can be a continental breakfast delivered to your room the night before or a Home Cooked Breakfast.
Do you have room service?Yes, for both breakfast and dinner. We are not licenced to sell liquor but in close proximity to local liquor outlets.
Do you have wireless internet in guest rooms?Yes – free Wi-Fi.
Do you have an outdoor entertainment area?Yes, we have an outdoor kitchen/BBQ Facility, all undercover.
How close are you to the shops?5 mins by car to the Stockland Shopping Centre comprising Woolworths, Coles, speciality shops, Big W, liquor stores, jewellers and coffee shops.
How close are you to restaurants?Charm City Motel is within 2-5 minutes by car to a number of restaurants and fast food outlets including Pizza Hut, Red Rooster, Kentucky Fried, The Cheesecake Shop, Dominoes, Pizza Capers, Meerkak BBQ Korean Restaurant, Lone Star Steakhouse, Thai Restaurant (licenced) and a number of Sporting Clubs offering free shuttle service from our motel.
Do you have Foxtel?Yes, in all rooms.
What is your Cancellation Policy?Cancellations must be made at least 24 hours prior to check in date and time. Cancellations received less than 24 hours, the full amount for the first cancelled night will be charged.
How do I guarantee my booking?Credit card details are required to secure room booking and processed on arrival.